Last updated: 10 December 2025
Applies to: Online purchases of soymilk, gelato, and related products from SoYoung Malaysia
At SoYoung Malaysia, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
We collect the following types of information:-
When you place an order or create an account, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party processors; we do not store full credit card numbers)
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve our website and shopping experience
Send promotional offers (only if you opt in)
Prevent fraud and maintain platform security
We do not sell your personal information.
We may share your data with:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers to deliver orders
Website analytics providers to improve our site
Email service providers for newsletters or order notifications
Legal authorities only if required by law
All third-party partners are required to protect your data and use it only to perform services for us.
We use industry-standard protections to secure your data, including:
SSL encryption
Secure payment gateways
Restricted access to customer information
While we follow best practices, no online method is 100% secure.
Depending on your location, you may have the right to:
Access your personal information
Request corrections or deletions
Opt out of marketing emails
Request a copy of your data
To exercise any of these rights, contact us at soyoung@mosfnb.com.my
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
If you have any questions or concerns about this Privacy Policy, contact us:
📧 soyoung@mosfnb.com.my
📞 012-5185355
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