Tasty, Healthy, All-in-One!

      Privacy Policy

      Privacy Policy

      Last updated: 10 December 2025
      Applies to: Online purchases of soymilk, gelato, and related products from SoYoung Malaysia

      At SoYoung Malaysia, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

      1. Information We Collect

      We collect the following types of information:-

      When you place an order or create an account, we may collect:

      • Name

      • Email address

      • Phone number

      • Billing and shipping address

      • Payment information (processed securely by third-party processors; we do not store full credit card numbers)

      2. How We Use Your Information

      We use your information to:

      • Process and deliver your orders

      • Communicate order updates and customer support

      • Improve our website and shopping experience

      • Send promotional offers (only if you opt in)

      • Prevent fraud and maintain platform security

      3. How We Share Your Information

      We do not sell your personal information.

      We may share your data with:

      • Payment processors (e.g., Stripe, PayPal)

      • Shipping carriers to deliver orders

      • Website analytics providers to improve our site

      • Email service providers for newsletters or order notifications

      • Legal authorities only if required by law

      All third-party partners are required to protect your data and use it only to perform services for us.

      4. Data Security

      We use industry-standard protections to secure your data, including:

      • SSL encryption

      • Secure payment gateways

      • Restricted access to customer information

      While we follow best practices, no online method is 100% secure.

      5. Your Rights

      Depending on your location, you may have the right to:

      • Access your personal information

      • Request corrections or deletions

      • Opt out of marketing emails

      • Request a copy of your data

      To exercise any of these rights, contact us at soyoung@mosfnb.com.my

      6. Changes to This Privacy Policy

      We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

      7. Contact Us

      If you have any questions or concerns about this Privacy Policy, contact us:

      📧 soyoung@mosfnb.com.my
      📞 012-5185355